App Guide

A practical guide to using JE PayZero.

Start with mobile verification, understand the dashboard, and follow simple steps for supported services.

Secure Digital
Payments

Getting started

Open your dashboard in five steps.

1
Download JE PayZero from the official link when it is published.
2
Open the application on your mobile device.
3
Enter your mobile number.
4
Complete the OTP verification shown in the app.
5
Access the JE PayZero home dashboard.

9:41

Welcome toJE PayZero

Wallet Balance₹ ••••••

Quick ServicesView all

Mobile

DTH

Electricity

Gas

Water

Broadband

FASTag

EMI

Contact & SupportGet help with a transaction

HomeHistoryProfile

Home screen

Know what each dashboard section does.

The exact display may change as the application is updated.

Wallet Balance

View the available balance displayed in the application.

Add Money

Open the add money flow and follow the instructions shown in the app.

Quick Services

Open supported Mobile, DTH, Electricity, Gas, Water, Broadband, FASTag and EMI categories.

Help & Support

Find guidance when a login, payment or account issue needs attention.

History

Review previous transactions and their latest displayed status.

Refer & Profile

Find referral information and manage the profile options currently available.

Service guides

Follow the normal payment flow.

Field names and provider options may vary. Always follow the instructions currently displayed in the application.

Mobile Recharge Guide

Open JE PayZero.
Select Mobile.
Enter the required mobile number.
Select the operator or plan, where applicable.
Review the recharge amount.
Confirm the transaction after checking the details.
Open History to check the transaction status.

DTH Recharge Guide

Open JE PayZero.
Select DTH.
Enter the required subscriber or customer ID.
Select the operator and plan, where applicable.
Review the recharge amount.
Confirm the transaction after checking the details.
Open History to check the transaction status.

Electricity Bill Guide

Open JE PayZero.
Select Electricity.
Enter the required consumer or account number.
Select the supported electricity provider.
Review the bill details shown in the app.
Confirm the transaction after checking the details.
Open History to check the transaction status.

Gas Bill Guide

Open JE PayZero.
Select Gas.
Enter the required customer or consumer number.
Select the supported gas provider.
Review the bill details shown in the app.
Confirm the transaction after checking the details.
Open History to check the transaction status.

Water Bill Guide

Open JE PayZero.
Select Water.
Enter the required consumer or account number.
Select the supported water provider.
Review the bill details shown in the app.
Confirm the transaction after checking the details.
Open History to check the transaction status.

Broadband Bill Guide

Open JE PayZero.
Select Broadband.
Enter the required customer or account number.
Select the supported broadband provider.
Review the bill details shown in the app.
Confirm the transaction after checking the details.
Open History to check the transaction status.

FASTag Recharge Guide

Open JE PayZero.
Select FASTag.
Enter the required vehicle or FASTag details requested.
Select the supported issuer or provider.
Review the recharge amount.
Confirm the transaction after checking the details.
Open History to check the transaction status.

EMI Payment Guide

Open JE PayZero.
Select EMI.
Enter the required loan or account details requested.
Select the supported EMI provider.
Review the payment details shown in the app.
Confirm the transaction after checking the details.
Open History to check the transaction status.

Wallet guide

Understand the balance shown in your app.

The wallet area displays the available balance and provides access to the Add Money flow. Follow the current in-app instructions whenever adding or using balance.

Wallet Balance

View the balance currently shown for your account.

Add Money

Use the Add Money option and review all details before confirming.

Using Balance

Use available balance only where the app presents it as a payment option.

Transaction History

Check History after a wallet or service transaction.

Transaction history

Check the latest displayed status.

Open History from the bottom navigation to review previous activity.

Successful

The app shows the transaction as completed.

Failed

The transaction was not completed. Contact support if the issue remains unresolved.

Pending

The result is still being processed. Check again and contact support if it remains pending.

Referral guide

Find the Refer section in the app.

Open the Refer area from the JE PayZero application to view the referral options and rules currently available to your account.

Referral rewards and rules can change. No fixed reward amount is published on this website unless officially confirmed.